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Jessica Auten Sugar Mountain, NC Real Estate Agent Headshot

Jessica Auten

Global Real Estate Advisor

Get To Know Me

Originally from Waxhaw, North Carolina, Jessica Auten first fell in love with the High Country during her time as an undergraduate student at Appalachian State University. After earning her Master of Business Administration in hospitality and tourism management, Jessica stayed in Boone and ultimately decided she wanted to raise her family in this very special place. As a broker associate with the Banner Elk office of Premier Sotheby's International Realty, Jessica enjoys sharing her love for the area with others wanting to make the Blue Ridge Mountains their home or find the perfect getaway or vacation investment property.
 
Previously, Jessica was the sales manager for The Village Inns of Blowing Rock, a collection of charming boutique hotels. Later promoted to general manager, she gained valuable experience overseeing everything from marketing and advertising to customer service, accounting and human resources. Jessica then joined the team at Blue Ridge Mountain Club, opening and managing the new sales office in Blowing Rock and assisting with marketing efforts and event organization for the new development. She continued her hospitality career as the general manager for the Courtyard Marriott in Boone, where she served for the past nine years. Under her direction, the property earned several regional and national awards, including Marriott's Diamond Circle.
 
Transitioning to a second career in real estate was a natural progression for Jessica, who has long had a passion for real estate and home design. She personally bought and sold several properties, putting in sweat equity to create beautiful homes for her family, which she later turned for profit. Her background in hospitality and tourism serves her well in a market that is highly driven by second homeowners and vacation properties. Customer service is at the forefront of all that Jessica does. Her unwavering integrity, loyalty, positivity and problem-solving skills allow her to provide an exceptional experience for her clients and facilitate long-lasting relationships.
 
As a long-time resident of Boone, Jessica has deep ties to the local community. She and her husband, Zak, are the proprietors of Benchmark Provisions Beer and Wine Market located downtown, and Jessica teaches hotel management as an adjunct professor for the Walker College of Business at Appalachian State. Jessica and Zak are the proud parents of Molly, a student at AppState, and Colt, a local middle schooler. Jessica's hobbies include traveling, trail riding one of her three horses around Moses Cone and Leatherwood Mountains Resort, boating and camping with her family on Watauga Lake and taking walks with the family's three dogs - Kash, Gemma and Zeus - in the beautiful mountains.
 
Additionally, Jessica serves on the board of directors for Habitat for Humanity and the High Country Workforce Development Board and previously sat on the Boone Area Chamber of Commerce Board of Directors, along with the High Country Host executive board and Boone Tourism Development Authority Board.
 
Jessica is a newly licensed Real Estate Agent in Tennessee, recently joining the Tennessee/Virginia Regional MLS and Canopy REALTOR® Association. She is a proud member of the National Association of REALTORS®, the High Country Association of REALTORS®, the North Carolina Association of REALTORS® and the Tennessee Association of REALTORS®.
Exceptional Service, Happy Clients

I was matched with Jessica because I asked a question on real estate website Redfin and was randomly assigned her to answer the question. I then looked her up online and saw she had some good reviews so I decided to continue with her. Even though the reviews I read were glowing she far exceeded our expectations as she spent many hours hauling us around to look at places that I had identified on Redfin. A...

— Douglas W.

Exceptional Service, Happy Clients

When I first inquired about a property in Banner Elk I received numerous responses via emails. However, Jessica was the only to actually call me. As a result we chose to work with her. For over a year we have been going back n forth on various properties ranging from $6m to $800k. We just never found one that struck the buy me cord. Until, we found one in Beech Mountain Community. We purchased it and the...

— Ray T.

Exceptional Service, Happy Clients

Jessica deserves 10 stars! She is professional, efficient, attentive, patient, knowledgeable, experienced, and at the same time, makes the entire home purchasing process fun and exciting! She helped us find our perfect mountain home and navigated us through every step of the due diligence process, through the closing. She gives such personalized service that she made us feel like we were her only clients...

— Darlene B.

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With deep local knowledge and a passion for helping clients achieve their real estate goals, Jessica is ready to make your next move a success. Contact her today to take the first step toward your real estate goals!